Silver Rider Transit System:

The Southern Nevada Transit Coalition believes that you deserve the best in transportation service. Quality service is Silver Rider’s top priority. This means Silver Rider Transit buses are reliable, safe, clean and comfortable. The bus operators are well-trained, well-informed, courteous, and each staff member is always polite and helpful.

Silver Rider Transit offers a variety of transportation services. Depending on your location, you can utilize fixed route, paratransit, or express routes. Silver Rider Transit will take you where you want to go, in a timely fashion.

Currently, we provide transportation opportunities in nine communities in Southern Nevada: Mesquite, Laughlin, Sandy Valley, Goodsprings, Indian Springs, Searchlight, Cal-Nev-Ari, Palm Gardens and Boulder City.

General Policies:

Getting On The Bus:  Place your exact fare in the fare box next to the driver.  Our drivers cannot make change. Take a seat immediately after entering, fasten your seat belt, and stay seated at all times while the bus is in motion.

Getting Off the Bus:  When the bus is approaching your destination, you may tell the driver that you wish to get off, or ring the chime on the larger buses.  Please remain seated until the bus has stopped. After you exit, stand to the side of the road, or on the sidewalk until the bus has pulled away. For your own personal safety, it is recommended that you do not cross in front of the bus.

Seniors:  Seniors, when riding the fixed route, are considered persons aged 60 or older. To be eligible for the reduced rates a reduced fare identification card is required when boarding. Seniors are persons age 60 or older who have filled out client registration forms and turned them into the appropriate office will be issued a reduced fare identification card. The card must be shown to the driver upon boarding the vehicle along with a picture ID.

Children: The Silver Rider Transit bus system does not transport unattended children under the age of 16 years. All under aged children must be accompanied by a responsible person at least 16 years of age or older. Small children must be removed from strollers and the stroller must be collapsed and secured. For safety reasons, all children capable of sitting up on their own, must sit in a seat and not on an adult’s lap and if available a seatbelt must be used.

Lost and Found: Silver Rider Transit is not responsible for any items left on the buses. Wallets and purses, and medication will be given special consideration and an attempt will be made to return. Contact the Silver Rider operations office immediately. All found items will be turned in to the Silver Rider operations office by the end of the driver’s shift. To check on lost items, call Customer Service at (702) 298-4435 in Laughlin, (702) 346-7006 in Mesquite and (702) 894-4190 in Boulder City.

Illegal and Disruptive Passenger Policy: All eligible individuals have the right to travel on the Silver Rider Transit bus system. We provide transportation with a maximum of personal comfort and safety, without the threat of physical or verbal abuse. For additional information Click here.

The SNTC has established an Illegal and Disruptive Passenger Behavior Policy to address the safety and well-being of customers, passengers, and staff of Silver Rider. This policy is in effect in and around vehicles and facilities owned and/or operated by or on behalf of the SNTC/Silver Rider. The SNTC/Silver Rider recognizes that an individual’s disability or medical condition may cause a passenger to unknowingly and/or unintentionally violate the Illegal and Disruptive Passenger Behavior Policy. For this reason, the SNTC/Silver Rider looks at each violation individually.

Silver Rider Transit reserves the right to refuse transportation service to anyone whose conduct is, or has been known to be violent, seriously disruptive, or illegal. If such passenger would cause disruption or serious impairment to the health, physical comfort, and safety of others or would otherwise jeopardize safe operations will be asked to discontinue riding.

Personal Behavior: Eating and drinking are not allowed on the bus. You may bring food or non-alcoholic drinks on the bus if it is in a spill-proof container. Shirts and shoes are required. Fighting, throwing things, pushing, shouting, rough behavior and vulgar language are forbidden.

Animals: Service animals are allowed to sit in the person’s lap as long as the individual can control the service animal. No part of the service animal is allowed to come in contact with the seat. If the service animal is too large to sit in the person’s lap, the service animal must sit on the floor. The service animal must be seated where it does not create a trip hazard. There is no charge for the service animal. All other animals must be in an appropriate animal carrier.

Restricted Items: Used gasoline cans (whether empty or full), car batteries, bicycles (if not in the designated bike rack), skate boards (unless placed in a bag or container), tires, or any object too large to fit between passenger seats. Radios are only allowed with headphones as long as the sound is not audible to others. Cellular phones are permitted as long as they do not interfere with the operation of the bus.

Shirt and shoes are required.

Children must be removed from strollers.

Package Limitation: No large boxes, tvs, desks, tables, etc. Passengers must handle their own packages; the driver is not responsible for loading or unloading packages.

Fixed Route Fare Structure:

Reduced fare rates are available for persons 6 through 17 years of age, or with a documented disability, or 60 years of age or older.  A reduced fare ID must be presented when paying the reduced fare rate or when using a reduced fare bus pass.

Reduced fare rate when paying cash in Laughlin and Mesquite is $1.00 per each one way ride.

The rate for a 30 day reduced fare bus pass is $32.50.

The rate for a 15 day reduced fare bus pass is $17.00.

Full fare rate in Laughlin and Mesquite is $2.00 per each one way ride.

The rate for a 30 day full fare bus pass is $65.00.

The rate for a 15 day full fare bus pass is $34.00.

SNTC Supports Customers with Disabilities:

Operators must attempt to manually deploy the ramp if the ramp motor is not working.

You may position your wheelchair anywhere in the securement area according to the designated vehicle design.

Wheelchairs must be secured while you ride and operators must secure/unsecure your wheelchair.

Lap belts will be offered, but are not required.

You cannot be denied transportation if you do not have S.A.F.E. securement straps. SNTC can provide them. Call (702) 298-4435 for an

The operator will stop and inform you if all securement locations are in use.

* The operator will ask customers seated in the securement area to move, but cannot force them to do so.

* If your wheelchair cannot be boarded and the next bus will not arrive for more than one hour, the driver will notify you that alternate transportation will be requested to pick you up.

* Operators will not complain to other riders about boarding passengers with disabilities.

* Operators will announce transfer points and specific stops each run.

The SNTC developed these policies consistent with guidance provided in the Americans with Disabilities Act (ADA) Guidance Circular FTA C 4710.1 and the Federal regulations set forth in Part 37 of Title 49 of the Code of Federal

SNTC Customer Service 702.298.4435

Wheelchair & Mobility Devices:

All vehicles operated by the bus system are 100% ADA accessible. Vehicles meet or exceed ADA requirements. Vehicle operators will assist customers in boarding and deboarding the vehicles as needed. All Mobility devices such as wheelchairs, scooter and three-wheel carts must be secured in the vehicle.